Frequently Asked Questions
General Classroom Issues
1How To Duplicate Smart Board
Press "Windows Key" & "P" Select Duplicate
2Everything Has Frozen
Force restart the computer , press and hold power button
3No Sound
Check the volume is not muted, check speakers are turned on
Printing Issues
1Paper Cut Not Opening
Click start search for paper cut and reopen it, if that does not work then restart the PC
2Insufficient Funds
Check you have selected the right department and that there is money in the account
3Job Not In Print Que
Check that you confirmed the papercut popup, If you printed the job over 24 hours ago you will need to reprint it
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